Frequently Asked Questions


Check your decision on March 31, 2009
Admission Decision Home Page


1. I typed my Username and password and cannot connect to the site, what should I do?

The College Admission Office sent you two separate email messages, both with the subject of "Your Brown Application". The first email sent to you contained your username along with activation instructions and the second email contained your passkey. You should be using this username along with the password you selected when you activated your account with your initial passkey. If you did not receive these email messages from the College Admission Office, or are having trouble connecting, please contact our CIS Help Desk at 401-863-4357, option 1.

2. I typed my Username and password exactly the way it is shown on the form using upper and lower case characters, but still cannot connect, what am I doing wrong?

Make sure your internet browser is up-to-date. Minimum recommendations are Netscape version 6.2 and above or Internet Explorer 5.2 and above. If you continue to have problems, contact the CIS Help Desk at 401-863-4357, option 1. We will be open until 9:00PM (EDT) on March 31, 2009. Otherwise, our normal Help Desk hours are Monday-Friday, 8:30AM to 5:00PM (EDT).

3. I am using the UserID and password that was emailed to me when I applied online, but now cannot connect, what am I doing wrong?

This is the incorrect ID to check your decision. The username and password you want to use is the one that was on the Data Confirmation Email that the College Admission Office sent to the email address you supplied on your application. If you did not receive this email, contact the CIS Help Desk at 401-863-4357, option 1. We will be open until 9:00PM (EDT) on March 31, 2009, otherwise, our normal Help Desk hours are Monday-Friday, 8:30AM to 5:00PM (EDT).

4. I have misplaced the email that the College Admission Office sent to me. Can you resend this information?

If you have misplaced the email, please contact our CIS Help Desk at 401-863-4357, option 1. We will be open until 9:00PM (EDT) on March 31, 2009, otherwise, our normal Help Desk hours are Monday-Friday, 8:30AM to 5:00PM (EDT).

5. I never received the email and cannot call you during business hours. Can you resend this information to my parent/sibling?

Due to Family Educational Rights and Privacy Act (FERPA) our office can only release this information to the applicant. On March 31st, 2009 our Help Desk phone lines will be opened until 9:00PM (EDT).

6. I tried activating my account to check my decision and received an error message, how can I check my decision?

Make sure that you are selecting "Undergraduate Applicant Account Activation" when activating your account. If you continue to receive the error message please contact the Help Desk at 401-863-4357, option 1.

7. I have logged in successfully, but am now unsure of where to go to check my decision?

Follow these steps:

Step 1: Click on the Applicant and Student link
Step 2: Click on Review my Application(s)
Step 3: Under Admission Term, click on Fall 2009
Step 4: Scroll mid-way down the screen to find the Decision "Click Here" button.


Brown University » Office of Undergraduate Admission » Admission Decision FAQ